1. Introduction
Welcome to Project X Designs LLC. By using our website and placing an order for our laser engraving services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, do not use our website or services.
2. Services
Scope of Work: We provide laser engraving services on various materials as described on our website. Each project will be completed based on the specifications provided by you.
Custom Orders: All custom orders are unique. Ensure all details (design, size, material, etc.) are correct before confirming your order. We are not responsible for any errors resulting from inaccurate details.
3. Payment
Pricing: Prices for services are clearly stated on our website. All prices are subject to change without notice.
Payment Terms: Payment must be received in full before production begins.
Deposits: For large or custom orders, a deposit may be required. This deposit is non-refundable if you cancel after production has begun.
4. Order Cancellation and Changes
Cancellations: Orders can be canceled within 24 hours of placing them, provided production has not started. Once production begins, cancellations may result in a charge or forfeiture of deposit.
Changes: If you need to change your order details, notify us immediately. We cannot guarantee changes once production is underway.
5. Delivery and Pick-Up
Production Time: Engraving time and production timelines will be provided at the time of order confirmation. Actual delivery times may vary.
Shipping/Delivery: You are responsible for providing accurate delivery details. We are not liable for delays or lost shipments due to incorrect address information.
Pick-Up: If you choose to pick up your item, please arrange a time with us. We are not responsible if your order is not picked up within [specified time] after notification.
6. Quality and Liability
Quality Assurance: We strive for high quality and accuracy. However, due to the nature of custom engraving, minor variations or imperfections may occur.
Liability: Our liability for any issues arising from our services is limited to the total amount paid for the specific order. We are not liable for indirect or consequential damages.
Customer Responsibility: Ensure that your artwork/design files meet the required specifications. We are not responsible for errors or issues stemming from poor file quality or incorrect specifications provided by you.
7. Intellectual Property
Your Designs: By submitting your designs, you confirm you have the right to use any and all images, logos, and text provided. We are not liable for any infringement claims related to customer-submitted content.
Our Work: All original materials created by us remain our property until full payment is received.
8. Disclaimers
“As Is” Service: Our services are provided “as is” without warranties of any kind, whether expressed or implied. We do not guarantee that all engravings will be perfect or exactly as envisioned.
Force Majeure: We are not responsible for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, or other disruptions.
9. Modifications to the Terms
We reserve the right to update or change these Terms and Conditions at any time. Any modifications will be posted on this page with a new “Last Updated” date. Your continued use of our website or services after changes means you accept the new terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Texas. Any disputes arising from these terms shall be resolved in the appropriate courts of Texas.
11. Contact Information
For any questions about these Terms and Conditions, please contact us at: