Frequently Asked Questions

No. We have no minimum order quantity on most items. Single pieces, small runs, and bulk orders are all welcome. Pricing adjusts by volume — larger orders get a better per-unit rate.

The easiest way is through our online shop for standard items, or the quote request form for fully custom work. You can also reach us directly by phone or email and we’ll walk through the project together.

We respond to all quote requests within 24 hours, usually faster. Once we have your design file and specs, most quotes come back the same day.

Yes. Rush production is available depending on current workload. Contact us before ordering to confirm availability and rush pricing.

We accept all major credit and debit cards through our website. For in-person transactions at markets or gun shows, we use GoDaddy POS. We also accept payment through our Etsy shop for orders placed there.

Yes. Local pickup is available in Spring Branch, TX. Just let us know when placing your order and we’ll coordinate a time.

Yes — we ship nationwide via USPS, FedEx, or UPS. Most orders ship within 1–2 business days of completion.

Yes. There is no minimum order. Single pieces are welcome, as are small runs of 10, 50, 500, or more. Pricing scales with volume.

Our challenge coins are solid brass, laser engraved with our 80W JPT MOPA fiber laser. The result is a permanently deep-engraved coin — no paint, no fill, no peeling. Full-color designs are produced using laser color marking directly on the metal surface.

Typical turnaround is 5–10 business days depending on design complexity and order size. Rush orders are available — contact us before ordering to confirm current lead times.

Vector files (AI, EPS, SVG) are preferred for the cleanest engraving results. High-resolution PNG or JPG also accepted. No artwork? No problem — we offer design services and can build your coin artwork from scratch.

Yes. We work with unit crests, custom logos, and detailed artwork regularly. Provide a reference image and we’ll build a design proof for your approval before production starts.

We run a full fleet of FDM and resin printers. FDM materials include PLA, PETG, ABS, ASA, TPU, carbon fiber composites, and specialty filaments. Our BambuLab H2C supports up to 24 simultaneous filaments and handles engineering-grade materials at up to 350°C. We also have UV resin capability for high-detail parts.

Yes. Our BambuLab H2C supports up to 24 colors in a single print, and our P1S handles up to 8. We also specialize in HueForge — a filament painting technique that uses layered translucency to produce photorealistic multi-color prints from standard filament.

Very detailed. Standard layer height is 0.08mm with a 0.4mm nozzle. For high-fidelity work we drop to 0.04mm layers with a 0.2mm nozzle. We also have an Eufymake E1 UV texture printer that applies tactile surface textures to finished prints.

Yes. We accept STL, 3MF, OBJ, and STEP files. Send your file along with color and material specs and we’ll run a print check before starting production.

Yes. We have 3D scanning equipment integrated into our workflow, so we can digitize a physical object, modify it if needed, and print the result.

Sub-surface UV engraving uses a focused UV laser beam to create micro-fractures inside a transparent medium — K9 crystal, optical glass, or acrylic — without touching the surface. The result is a 3D image floating inside a clear block. The surface remains smooth and untouched.

Portraits, logos, 3D objects, text, and memorial artwork are the most common. Pet portraits and K9 memorials are a specialty. We work from photos or 3D files and convert them to sub-surface engraveable data.

A clear, well-lit photo with the subject in focus is ideal. Higher resolution is better, but we can work with most modern smartphone photos. Avoid heavily filtered, blurry, or heavily shadowed images for best results.